Updated November 2015
is food safety company that provides consumers with information about what is in their food. Our products and services provide instant access to nutritional and health data so you can track your progress, push your goals and take control of your diet and health. As we build these tools, we are committed to the principles of respecting your privacy, keeping your data safe, and letting you decide how your information is used and shared.
We will only collect data that is useful to improving Tellspec’s products and services, as well as you experience. This includes using a third party crash reporting service, to help us maintain the quality of our software.
We will be transparent about our data practices and will endeavor to explain them in clear language.
We will never sell your data, and will only share personally identifiable data when you direct us to.
We take, and always will take, the security of your data seriously.
Because we’re always looking for new and innovative ways to help you achieve your nutritional goals, this policy may change over time. If any modifications substantially change your rights under this policy we will send you an email where possible, and always provide notice on the Site.
And remember, we’re here to help. If something in this policy does not make sense or if you have any questions, please contact us at firstname.lastname@example.org.
When activating a Tellspec Device, you will be asked to download the Tellspec App and you will either authorize Tellspec to read your HealthKit data or we will default to standard measurements for nutritional goals. We use this information to determine your personalized nutritional goals.
Tellspec does not collect your HealthKit data, store your HealthKit data, share your HealthKit data or write/alter your HealthKit data. Tellspec reads your HealthKit data to perform local calculations on your mobile device only.
HealthKit is a technology created by Apple. Tellspec’s app reads four items in your HealthKit data when you give our app the permission to do so, if that data actually exists in your HealthKit data store. These four items are: age, gender, height, weight.
The purpose of reading this data is to perform a number of calculations that personalize your home screen totals, including the Mifflin St-Jeor equation for resting metabolic rate and other calculations about your daily macronutrient intake goals. If you do not give us access to this data, it will not affect the app in a negative fashion – you will just see your totals are based on a standard 2000-Calorie diet.
Once your HealthKit data is read and the calculations are complete, we do not transmit, share, or store your data anywhere else on your device or externally.
If you wish to access data collected by your Device from the Tellspec App, you must first create a Tellspec account. When you create a Tellspec account, we ask for some personal information, including your email address and country of residence.
Location features such as mapping are only available if you activate them. When active, Tellspec may use the functionality provided by your mobile device to determine your specific location. We may store this information along with your other account information in order to provide you with location features. If you are using a mapping feature, we will send your location information to our mapping service provider so they can display your location on a map. They are contractually prevented from sharing or using this data for any other purpose. You can deactivate these features at any time and Tellspec will stop collecting this type of information.
When you scan food for the first time, we ask you for permission to use your location, and then we will tag that metadata onto your scan for the purpose of working out what foods are popular in which locations.
Tellspec collects some data from everyone who visits our website— even if you don’t have a Tellspec account.
When you start your device, data about your activity is transferred from your device to our servers. This data is stored and used to provide the Tellspec Service. Each time you start we log data about the transmission. Some examples of the log data may include time and date, location, the IP address, and the nature of food being scanned.
If you are logged into your Tellspec account when you purchase something on our site, we associate that order with your account. We also store your shipping address so we can process your order through our fulfillment partner. We do not, however, view or store your credit card information. This is handled by our third-party payment processor. If you are not logged into your account at the time of purchase, we do not associate that data with your Tellspec account, however we save the data so that we can provide customer service related to the purchase.
Whenever you contact Tellspec for help, we collect your name and email address along with any additional information you provide in your request and store it on our servers in order to provide you with customer service and to improve the Tellspec Service. If you contact us when you are already logged in to your account, the web form automatically pre-fills in certain information, so you don’t have to type it manually. You can also contact Tellspec through public forums such as Twitter or Facebook; however, we cannot maintain the privacy of your communication to us if you contact us through these channels.
Tellspec uses your data to provide you with the best experience possible, to help you make the most of your diet, and to improve and protect Tellspec. Here are some examples: Height, weight, gender, and age are used to estimate the number of Calories you need to consume.
Contact information is used to send you account notifications, allow other Tellspec users to add you as a friend, and may be used to inform you about new features or products we think you would be interested in and which you can opt-out of receiving.
Your data is used for research to understand and improve Tellspec products and services.
De-identified data that does not identify you may be used to inform the health community about trends; for marketing and promotional use; or for sale to interested audiences. See Sharing of De-identified Data That Does Not Identify You to learn more.
We don’t sell or share any data that could identify you. We only share data about you when it is necessary to provide our Service, when the data is de-identified and aggregated, or when you direct us to share it.
Personally Identifiable Information (PII) is data that includes a personal identifier like your name, email or address, or data that could reasonably be linked back to you. We will only share PII data under the following circumstances:
• With companies that are contractually engaged in providing us with services like order fulfillment, email management, and credit card processing. These companies are obligated by contract to safeguard any PII they receive from us.
• If we believe, after due consideration, that doing so is reasonably necessary to comply with a law, regulation, or valid legal process. If we are going to release your data, we will do our best to provide you with notice in advance by email, unless we are prohibited by a court order from doing so or where the request or legal process is directly related to a regulatory investigation. In the latter case, we will ensure user information we disclosed is treated as confidential.
Tellspec may share or sell aggregated, de-identified data that does not identify you with partners and the public in a variety of ways, such as by providing research or reports about health and diet or in services provided under any membership. When we provide this information, we take legal and technical measures to ensure that the data does not identify you and cannot be associated back to you.
Tellspec may also ask you to participate in surveys that help us understand your use of our products and services. Any PII you provide to Tellspec in these surveys will only be used in relation to that survey and as stated in this Policy.